MR
Marie R.
1 reviews | Active since Mar 2013
11 Sept 2022, 17:09
No response to invoice queries
No reply to overcharges on invoice queried for two months in a row. Now this month’s invoice is more than double my normal monthly contract charges!!!
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Vodacom's replyOfficial
11 Sept 2022, 17:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Sept 2022, 17:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team