1 reviews | Active since Jul 2011
No response to *****
Extra contracts have been opened **********ly on my account. I logged a dispute which was acknowledged as correctly submitted at the end of July. Vodacom's website says "Your ***** case will be handled within 7 to 14 working days" but I still haven't heard back from the ***** department and emails I send to them are ignored.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day,
Kindly note that your query is currently being addressed by the ***** Department who will be contacting you for further assistance.
Regards
Consumer Website Team
Good Day,
Kindly note that your query is currently being addressed by the ***** Department who will be contacting you for further assistance.
Regards
Consumer Website Team