1 reviews | Active since Aug 2016
NO RESPONSE TO FIRST HELLO PETER COMPLAINT
<p>I Unfortunately cannot rate below 1 star, very polite of someone to call be when I logged my first complaint, being told I was going to be contact later in the day which did not materialize, It is now Friday 4 days later and no calls and no feedback to my initial complaint. Maybe taking my business away and by word of mouth spreading the poor service and losing more customer's will Vodacom start taking people seriously. It is with no surprise that when one compares Vodacom to Cell C and MTN on the Hello Peter Site the other two network providers complaint resolution is dealt with far quicker and more efficiently. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
