1 reviews | Active since Dec 2016

11 Dec 2016, 14:49

No Response To Complaint.

<p>Contract airtime disappears on first day of month...still waiting to find out how and why...no airtime, thinking of getting a pay as you go with Cell C so I can use my phone.</p>

0
Replies (3)
Vodacom
Vodacom's reply12 Dec 2016, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Dec 2016, 12:10
Official

Please accept our apology for the delay in our response.

We loaded R110 airtime on your number.

Kind regards

Vodacom Consumer Website Team

's update16 Dec 2016, 08:06
Reviewer Update

Now that is what I call service...many thanks Vodacom.