SE
Shiraz E

1 reviews | Active since Jul 2018

06 Jul 2018, 14:45

No response to complaint

I wrote a review about an issue that Vodacom has ioncreased the arte of my contract that was just entered into. The response received was that I would be contacted with feedback. I have heard nothing from Vodacom since. Very poor from Vodacom !!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply06 Jul 2018, 14:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team