SB
SHAWN B

1 reviews | Active since Jun 2015

22 Jan 2016, 16:47

NO RESPONSE TO COMPLAINT

ON 17 JAN 2016 I POSTED A COMPLAINT ON HELLOPETER.SOMEONE CALLED ME AND SAID THE PROBLEM WITH MY ACCOUNT WILL BE ATTENDED TO AND I WILL BE CALLED BACK IN 3 DAYS.<br> <br> NO FEEDBACK HAS BEEN RECIVED AND PROBLEM WITH ACCOUNT STILL THERE.CELL NO FOR ACCOUNT IS ***.THERE IS AN HOLD ON THE ACCOUNT EVEN THOUGH THE ACCOUNT WAS PAID AFTER D/O DID NOT GO OFF BECAUSE VODACOM FAILED TO CHANGE THE BANKING DETAILS AFTER I INFORMED THEM ON THE 28TH OF DEC 2015 THAT I HAVE CLOSED MY PREV BANK ACCOUNT DUE TO ***** FROM A 3RD PARTY ASSOCIATED WITH VODACOM.PLEASE GIVE ME FEEDBACK!!!!<br> <br> MR S BOVEY

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2016, 07:06
Official
Hello bovey1,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team