AG
Adele G

1 reviews | Active since Jan 2014

10 Apr 2015, 10:01

No response still after several complaints on emai

Goodday<br> <br> <br> <br> I am very furious with Vodacom. I sent you like the proof downwards several emails about my acount. On 26 March 2015 I sent an email asking you to look into this account as well as why I am dissapointed in Vodacom. The proof is below. You sent a response code 007P-PV3T nobody phoned me, I sent an email again on 1 April 2015 and again up till now nobody phoned me. You deducted R451.50 from my ABSA account without my authorization because I asked spesifically to look into my both accounts because according to my ABSA statements I did pay you in full every month and own you nothing. You had no authority to deduct the money and I will take it further because you keep ignoring me. I want my money back and a full statement of both account *** and ***, my account stop for *** around March April 2014. One account must show a positive and the other a negative. I will post this on Hello Peter again. My *** must also be re-installed so that i can use it as pay as you go. Can you please read the whole email and can someone please sort this out. <br> <br> <br> <br> Good day<br> <br> <br> <br> This situation is going on to long. Here is my proof to Vodacom that I did cancelled my cont

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Replies (1)
Vodacom
Vodacom's reply11 Apr 2015, 05:37
Official
Hello delgroen,

Thank you for making us aware of your complaint.

A consultant will make contact with you to assist.

Regards

Consumer Website Team