MA
Melissa A

1 reviews | Active since Oct 2016

16 May 2017, 21:46

No response since yesterday

<p>So Cassandra Bagus sent me an sms yesterday stating that my dispute is being investigated and guess what????? Today when i call in Mfaza says that no service request was loaded so without a service request how the eff is my dispute being investigated everymonth my bladdy data gets taken and i have to write on hello peter because why???? I was my data back in my previous complaint i attached a screenshot showing how much data was used and 4.89GBs in 10days used how the ****!!!! Here is my service request number 1- ********** ********** sort this **** out</p>

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Replies (1)
Vodacom
Vodacom's reply17 May 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team