MT
Michelle T

1 reviews | Active since Mar 2009

19 Nov 2015, 11:29

NO RESPONSE SINCE 12 OCTOBER 2015

Good day<br> To date I have had no response to my initial query. I've taken this matter further, however the attorney requires a copy of my contract (which has expired in January 2015) The action is in conflict with the Consumer Rights Amendment bill which gives effect to the irresponsible and unauthorised billing by the service provider to the consumer who has on numerous occasions expressed the reasons for non payment, as the account was in arrears.

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Replies (1)
Vodacom
Vodacom's reply19 Nov 2015, 12:08
Official
Hello roxanne,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team