SM
Shameema M

1 reviews | Active since Aug 2016

12 Aug 2016, 09:02

No response relating to call raised

<p>Hi ,</p> <p>Visited the Woodmead vodacom shop where my phone was updgraded on the 27 July 2016 for which I have not received the promotion of 10 GB as yet, A call number was assigned -"1- ********** 0537'- I was told that I will receive resolution within 48 hours. Its pass 48 hours and no feedback has been received .</p>

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 09:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team