SvdM
Stoffel van der Merwe
1 reviews | Active since Aug 2010
28 Oct 2015, 16:17
No response or follow up
Requested assistance with poor signal. They claimed that they investigated but I'm unaware of it. Reported again but after 48 hours no response - contact again and the second request not even captured. Now a new request properly captured BUT not sure if anything will happen this time.
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Replies (1)
Vodacom's replyOfficial
28 Oct 2015, 22:27Hello Stoff,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply28 Oct 2015, 22:27
Official
Hello Stoff,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team