SS
Shane S

1 reviews | Active since Apr 2015

25 Apr 2018, 08:11

No response or feedback!

Poor service from what I thought was the leading communications service provider!! I expect a call to address my issues immediately!

0
Replies (2)
Vodacom
Vodacom's reply25 Apr 2018, 12:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 May 2018, 11:15
Official

Good day Shane,

We regret taking note of your experience.

Our records reflect that this matter was resolved.

We once again apologise for any inconvenience caused.

Regards

Shad

Best regards,