1 reviews | Active since Aug 2017
No response or feedback
On 17 July 2017 I took my Samsung Galaxy G 6 Mobile Phone to Vodacom Herm**** for repairs as for some reason other than getting wet, mistreating or abuse the battery would not be charged. I went back three weeks later and was told the facility in Cape Town was unable to repair it and had sent it to Johannesburg. Today, 21 Aug. 2017, I have not heard from them. I find it very disappointing as I have been a Vodacom client for over 20 years and have always found them very prompt and supportive. My name is Johan Lottering of 8 London Road, Westcliff, Herm**** and my Phone No. is ********** .
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Johan
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,
Hi Johan
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,