RL
Rolande L
1 reviews | Active since Jun 2012
24 Feb 2015, 15:37
No response on complaints
No response on a fault on their side - they didn't read complaint and responded with an sms saying my problem was sorted......i was excited, until I got my bill....only then I realized that they \made a plan and sorted out"the WRONG ACCOUNT!!! (the one that was correct all along!!!!) All of this could've been prevented if the person responding to the claim read the whole thing"
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Vodacom's replyOfficial
24 Feb 2015, 16:11Hello Rolande,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply24 Feb 2015, 16:11
Official
Hello Rolande,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team