No response No progress
<p>After a month of confirming a fraulent contract on my account, I still can't get anyone at Vodacom to resolve the matter, cancel the contract and to refund me. When do a progress this case as actual theft!</p>
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Vodacom's replyOfficial
01 Aug 2016, 07:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Aug 2016, 07:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,