No Response, no help, just ******* into a contract

Hi

On the 29th of March i spoke to a Vodacom Consultant whose name i didnt hear clearly but sounded like Shaid.

I notified her that i am leaving the country and i want to cancel my contract. She convinced me that she could sign me up for a MONTH ON MONTH contract. To my surprise, she signed me up to a 24 month contract! I am flabbergasted! I am leaving the country soon and this is no use to me!

I then called Vodacom back to inform them of this, but they insisted that i agreed to a 24month contract which i most certainly did not! I demanded that they cancel immediately and to my surprise i am being charged over R3000 to pay for the pleasure of their mistake

When i try to contact them now, they tell me they cannot help me. This is ridiculous

I demand that someone from Vodacom calls me to resolve this and i get a FULL refund on all the months and the R3000+ bill i got

I am most disgusted with this terrible service and i would never suggest Vodacom to anyone

No one has called me to help, when i call they say they cannot help me. I will be reporting you to the ombudsman and social media. I will be taking this further. This is pure deception