No Response, No feedback Poor Signal

I Wrote a review dated 20th March about poor signal in My Area. I Reported the matter to vodacom, The reference number***. I was told someone will be in contact with me. It is now 5 days laters and there has been no contact at all from Vodacom. Vodacom seriously does not care about there client base. Vodacom Signal in my Area has been exceptionally poor over the last month in my area. I cant make calls or even complete a google search. I logged a technical query with my address whereby they said it will be investigated. I receive an sms stating that a tower will be built in an area ****m from me. How will that help me? And the sms states I should just buy a signal booster. I have 3 devices on contract with vodacom that is utterly useless at my home? And vodacom does not seem to care as long as they receive there money