NO response NO airtime

<p>On the 10 April 2017 I bought airtime online and 2 hours later there was nothing on my phone. An employee at their call centre said that she will call me back a day or 2 when they are online as they were off-line at that moment. This was after she had asked so many questions. In short, money was deducted from my bank account but airtime was not deposited and I am still waiting for my R55 worth of airtime. </p>