No response in over 1 week

I have consulted Vodacom Business Customer Care regarding my interest in One Net Express for my medical practice. Since I have existing Telkom telephone numbers I requested specifically about the porting of my existing telephone numbers to Vodacom as I do not want to be unable to keep in contact with my patients. The lady at Customer Care referred my enquiry to the technical department, but I have not recieved any feedback from them regarding this question.<br> <br> This is seriously making me reconsider moving my business to Vodacom