No response in attempt to rectify my account

I have moved to the UK and have been out of the country for 6 months, I have been with Vodacom for nearly 5 years now with my own personal contracts. I have recently had a debit that bounced due to an issue with a purchase I made online.<br> <br> Everything has been suspended yet again I had this issue about a 2 years ago as well where it was very difficult to resolve the problem when I could not get online or use my phone, but at least then I was in South Africa<br> <br> I have tried to contact Vodacom to get them to debit the outstanding amount or enable my phone.<br> <br> I cannot access my online banking because I hardly ever used it and cant reset it.<br> <br> I have tried to pay using my mobile banking app as I am online in the UK but I cant receive my One Time Pin from my bank to allow the payment to go through.<br> <br> I can only be contacted via email... my email is my first name and last name [Email Removed]<br> <br> <br> <br>