mR
mashudu R

1 reviews | Active since Aug 2015

20 Aug 2015, 11:50

no response in 3months

i munyai wiseman samukelo took contract phone tablet to vodashop in thohoyandou on the 6th of june 2015,after discovering it has a problem ,when making a follow up in jully through email i got a call that i must come collect my phone and when i reached there u was told there is no phone ,i wait till 2015.08.18 when i took the paper that i was given the first time i sent the phone and call the number *** where the consultant ask for my job no which is ***1, and the consultant told me my tablet is no longer with them they have brought back in thohoyandou long time ago and it is not fixed and the qoute is R1200.00.Thohoyandou branch are not communicating with me amd i am paying for the phone i am not using. please help my number are ***. contract phone number is *** and is a sumsung tablet

0
Replies (1)
Vodacom
Vodacom's reply20 Aug 2015, 11:53
Official
Hello mashudumunyai,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM