VN
Veno N
1 reviews | Active since Jan 2021
21 Sept 2023, 12:36
No response from Vodacom yet although they promised to contact me.
Further to my complaint yesterday, Vodacom rep**** saying that their representative will contact me but so far, nobody from Vodacom has contacted me re their unfair billing me for a Rewards Company contract which I never entered into.
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Replies (2)
Vodacom's replyOfficial
21 Sept 2023, 13:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Sept 2023, 13:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
VN
Veno N's updateReviewer Update
21 Sept 2023, 14:08I got the same message from Vodacom yesterday but still nobody has called. Will the Vodacom consultant call me today or when?
VN
Veno N's update21 Sept 2023, 14:08
Reviewer Update
I got the same message from Vodacom yesterday but still nobody has called. Will the Vodacom consultant call me today or when?