MN
Monique N
1 reviews | Active since Feb 2014
30 Dec 2021, 17:06
No response from Vodacom whatsoever.
I requested a premature cancellation quote on 9 Dec. Phoned again exactly 2 weeks later and was told that the request was not logged. I logged another request - it's been a week and no response. I have been retrenched and need to cancel this contract immediately. Get a hold of me and sort it out before you lose money.
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Vodacom's replyOfficial
31 Dec 2021, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2021, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team