NO RESPONSE FROM VODACOM SINCE MY POST ON 2 MARCH 2017!
<p>VODACOM, I POSTED THIS ISSUE BELOW ON 2 MARCH. IT IS NOW 13 March 2017 AND NOBODY HAS CONTACTED ME !!!!!!!</p> <p> </p> <p>I am paying a network service and for 3 weeks now, the network is once again NOT WORKING!</p> <p> </p> <p>When the person that I am calling answers the phone, I cannot hear them yet the clock timer is counting. I have to call 2 and 3 times to actually hear the person and I am paying for this!</p> <p>OR</p> <p>When a person contacts me then I can hear them but they cannot me!</p> <p>OR</p> <p>When someonce contacts me and I answer then I only hear myself talking and echo but cannot hear the other person!</p> <p>OR</p> <p>Dropped calls</p> <p> </p> <p>This is b..l...t!</p> <p> </p> <p>No matter which area I am in whether it is Sandton, West Rand, East Rand, it is all the same everywhere.</p> <p> </p> <p>Sort this out Vodacom as I AM PAYING FOR THIS!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been assigned to our Networks Quality Team to further review and provide detailed feedback.
Kindest regards
Vodacom Consumer Website Team
The reported instance has been assigned to our Networks Quality Team to further review and provide detailed feedback.
Kindest regards
Vodacom Consumer Website Team
