No response from Vodacom since 26 March 2022

I sent am e-mail to Vodacom complaints department on 26 March 2022. To date I have had no response reply nothing. I have sent follow up e-mails weekly and still no response. So my question is does Vodacom care about it's clients or do they just want our money and forget about client service. I am very disappointed and frustrated with Vodacom but who else can we turn to. I have a contract which is coming up for renewal so querstion is stay with Vodacom or go to somebody else who cares.

But most important is customer service helpfulness and assistance must be priority which Vodacom is not providing at all.