1 reviews | Active since Mar 2009
NO RESPONSE FROM VODACOM RE COMPLAINT OF 18/02
In case the \Vodacom Customer Website Team\" has forgotten, my complaint on hellopeter.com posted on 18 February has still not been responded to - regardless of your post stating that a \"consultant\" would contact me I have received no such communication. That's three full working days and still no one has contacted me... its much like waiting on the line when calling the various Vodacom call centre numbers... each time you're put on hold and no one comes back to you. Quite frankly if I treated my customers with the disdain that Vodacom does I would be out of business... Please note, this is not a threat, it will be a necessity to sort this matter out if Vodacom do not inform me as to what is going on with my account.... do I take on the cost of a lawyer for which Vodacom will end up paying for as well as losing my business?"
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
