No response from vodacom online department for 6 days

<p>Hi All</p> <p>I have NOT RECEIVED any feedback from the below agent with regards to this application</p> <p>I have sent through my 3 months bank statement , payslip and copy of my ID and no response .</p> <p>Can you supply me with an HR contact details so I can escalate this matter at my earliest.</p> <p>Regards<br />Mr BA Gounden</p> <p>---------- Forwarded message ----------<br />From: "VODACOM" ********** />Date: Nov 22, 2016 1:35 PM<br />Subject: Vetting Application Notification<br />To: ********** ********** />Cc:</p> <p>Dear Customer<br />Reference Number: ********** 8<br />This email serves as a notification of new contract application that has been submitted on ID number: ********** 217088.<br />Please take a moment to review your information that we have about your account and notify us if there are changes needed:</p> <p><br />Name: <br />BRANDEN GOUNDEN<br />Application Date:<br />22 November 2016<br />Application Status:<br />PENDING<br />ID Number:<br /> ********** 217088<br />Agent Name:<br />MAZWI<br />Number of lines:<br />1<br />If you need support, you can contact us via email on ********** or call us on 082111.</p> <p><br />“This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html " </p>