AC
Aadil C
1 reviews | Active since Jan 2019
28 Feb 2019, 13:33
No Response from Vodacom on *****ulant activity
I posted a review yesterday on HelloPeter and got the automated message that someone will contact me. I am still waiting for someone. There was ***** on my account in November 2018 and have been debited incorrectly from December and it still has not been resolved. I think I should cancel my debit orders and we can take this up in court.
Vodacom has really bad customer service.
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Vodacom's replyOfficial
28 Feb 2019, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2019, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team