NM
NOKO M
1 reviews | Active since Apr 2012
31 Aug 2020, 08:45
No response from Vodacom
We have had no response since 17/08/2020 on reference number EC-1ZW0-2VQNKL. A credit has been promised and its still pending approval. I have been requesting for feedback since and Vodacom just went mute on me.
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Vodacom's replyOfficial
31 Aug 2020, 10:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Aug 2020, 10:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team