NO RESPONSE FROM VODACOM AND BREACH OF CONTRACT

I made a complaint on 29 April 2015 and to date on 12 May 2015, i have yet to receive any feedback from Vodacom. You are quick to respond to complaints on Hello Peter but that is such a farce. Companies who respond list only reflects the initial standard message sent by a vodacom customer care retard for show and tell purposes. <br> On 6 May 2015 (a week after posting the hello peter complaint) i received an sms from Dyllan Canterbury informing me that he was busy dealing with query and would be in touch asap. To this date (12 May 2015) i have not had any other feedback from Dyllan or anyone else at Vodacom. <br> You are quick to debit my bank account for the full amount (which includes 2.8GB of data charged incorrectly at out-of-bundle rates) <br> I ALWAYS purchase data bundles (DB). In April 2015 I purchased 4 x 5GB once off, 1GB 7day and 5GB peak and 5GB night owl monthly recurring DB's. <br> Logic: Why would someone purchases and use over 31GB's of DB's and then not purchase 1 in time and allow 2.8GB's of data to accumulate at out of bundle rates. Fix this query timely and credit my account as i will not pay for your system failures, or i will expose your ******* practices to all stakeholders.