IH
Ilse H
1 reviews | Active since Mar 2020
17 Mar 2020, 15:44
No Response from Vodacom
I have been threatened to be handed over with an outstanding bill of R25 000. Sofar no response from Vodacom. Hellopeter responded that Vodcom will contact me and no reply as yet, neither on email or by phone.
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Vodacom's replyOfficial
18 Mar 2020, 08:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Mar 2020, 08:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team