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AP
Alison P

1 reviews | Active since Mar 2009

24 Apr 2024, 12:48

No response from Vodacom

Still awaiting a reply on the incorrect invoice that I asked about in my previous HelloPeter complaint over a week ago. why is my invoice almost double? Elite Mobile did their bit but cannot respond to invoice queries, that's Vodacom's job, but you have not bothered to answer my query!!! Shocking

0
Replies (3)
Vodacom
Vodacom's reply24 Apr 2024, 14:28
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

AP
Alison P's update26 Apr 2024, 12:31
Reviewer Update
Still waiting ⌚
AP
Alison P's update29 Apr 2024, 15:58
Reviewer Update
I AM STILL WAITING FOR SOMEONE FROM VODACOM TO CONTACT ME!!!! OVER 2 WEEKS NOW AND STILL NOT A WORD FROM VODACOM