No response from vodacom
Vodacom issued a final letter of demand and yet i am a prepaid customer. For weeks i have been trying to get this resolved with no success. It has gotten to a point where my number has been temporarily blocked from calling vodacom as i have made numerous calls to try and get the matter resolved.
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Vodacom's replyOfficial
18 Jun 2020, 09:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2020, 09:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team