AB
Ané Bamberger
1 reviews | Active since Dec 2018
17 Jan 2019, 12:54
No response from vodacom
Seems like it does not make a difference to complain to customer care or hello peter to receive any response from vodacom online. I have made an upgrade online on 23 of november and still haven’t received a response. I reviewed vodacom online on hello peter yesterday, received a phone call back with no help or improvement at all! I consulted customer care to find that the result is still the same as 30 + days ago, no update was given regarding this matter. 38 days WORKING DAYS and counting.
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Vodacom's replyOfficial
17 Jan 2019, 12:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2019, 12:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team