1 reviews | Active since Nov 2017
No response from Vodacom
I had a HUGE loss of income due to Vodacoms lack to reactive my Vodacom lines even after receiving a call from the CEO, PA "Dudu who called me on Monday 30 October 2017 at 16:20" confirming that my dispute was resolved and both my cellphone lines would be reactivated within 24 hours. A week has gone by and my numbers are still inactive! What could I do? The mistake on my account was made by Vodacom and now I am loosing business daily!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Mariana,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Mariana,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian