No response from Vodacom
<p>I have been trying for months to cancel my contract with Vodacom as I have relocated to Europe. There is no working number to call Vodacom from abroad. When dailing the number on their website you get a message that the number is not in use. I have therefore emailed several times without success. I just dont get any response from them. I have even asked family in SA to phone them on my behalf to get them to mail me a premature cancellation quote; they promise the family that they will do that, but nothing ever happens after that. What more can I do to get a response from Vodacom????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Gerdi
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Dear Gerdi
Please be advised that feedback has been sent to you via email.
Regards,
RJ
