JB
Jason B

1 reviews | Active since Feb 2014

19 Dec 2016, 09:32

No response from Vodacom

<p>I have been trying to sort out the airtime on my contract since November and no one from Vodacom has been able to assist. The worst part is when you write a review on Hellopeter Vodacom Vodacom must have a automatic respond button because on my last review that still has not been resolved on the Hellopeter website it sated that Vodacom has responded but no one from Vodacom has phoned me to try and sort this problem out. I think I will cancel my debit order as I am paying for a service that I am not getting and just maybe Vodacom will respond!!</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 10:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team