HM
Hamish M

1 reviews | Active since Jul 2011

18 Oct 2016, 20:45

No response from vodacom

<p>A week ago I wrote a review on hello peter because of double billing and ***** on my cellphone account from vodacom. Vodacom commented on this review to say they will contact me. It has been 1 week and I have still not been contacted. Really do not know what to do anymore to get a response. </p>

0
Replies (1)
Vodacom
Vodacom's reply19 Oct 2016, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team