PJ
Pierre J
1 reviews | Active since Jan 2011
24 Nov 2025, 14:45
No response from useless Vodacom
Se previous complaint here: https://www.hellopeter.com/vodacom/reviews/shockingly-poor-service-from-vodacom-on-cancellation-***
They now owe me money. They promised to pay me back within 5 business days. My account is still empty. And as usual, no feedback or replies on the mails I send to enquire. This is tiring. Vodacom is really a business that should not exist. Here is your call number EC-21PP-1WDTH7 Re: Re: Account Dispute – Accessory Billing Correction (***). Guys, I cannot wait for my contracts to expire...
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Nov 2025, 08:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Nov 2025, 08:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Nov 2025, 14:19Dear Pierre,
We were unable to reach you, but we would like to provide feedback regarding your refund request.
Our records confirm that your refund has been batched and payment is imminent.
***
Amount: R3750.30
We trust this information is helpful.
Kind regards, Vodacom Consumer Website Team
We were unable to reach you, but we would like to provide feedback regarding your refund request.
Our records confirm that your refund has been batched and payment is imminent.
***
Amount: R3750.30
We trust this information is helpful.
Kind regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Nov 2025, 14:19
Official
Dear Pierre,
We were unable to reach you, but we would like to provide feedback regarding your refund request.
Our records confirm that your refund has been batched and payment is imminent.
***
Amount: R3750.30
We trust this information is helpful.
Kind regards, Vodacom Consumer Website Team
We were unable to reach you, but we would like to provide feedback regarding your refund request.
Our records confirm that your refund has been batched and payment is imminent.
***
Amount: R3750.30
We trust this information is helpful.
Kind regards, Vodacom Consumer Website Team
Best regards,
PJ
Pierre J's updateReviewer Update
03 Dec 2025, 12:10Hi there ,
I have asked previously that the Experian entry be removed. No response.
I also did not see a debit order going off my ambanki go account this month. Please advise.
I have asked previously that the Experian entry be removed. No response.
I also did not see a debit order going off my ambanki go account this month. Please advise.
PJ
Pierre J's update03 Dec 2025, 12:10
Reviewer Update
Hi there ,
I have asked previously that the Experian entry be removed. No response.
I also did not see a debit order going off my ambanki go account this month. Please advise.
I have asked previously that the Experian entry be removed. No response.
I also did not see a debit order going off my ambanki go account this month. Please advise.