No response from Somerset West repair centre

<p>On Monday, I took my 14 month old Samsung Galaxy phone into the repair centre as it was overheating, and depleting the battery within an hour. I received an sms on Tuesday stating that a cost of R488.46 was going to be charged. I rep**** to the sms asking to know why. No response. I called the contact number shortly after, ********** and left a voice mail. No response. Another message left this morning. Same result. This is the second Samsung Galaxy that I have had with the same problem. The first was repaired without cost at approximately 18 months old. Samsung SA website says that the warranty on this handset is 24 months.</p>