No response from previous post and complaint

Official business reply Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards, Vodacom Consumer Website Team

Nobody contacted me yet you state that my complaint has been resolved? I demand the Samsung S8 voucher that I bought with the phone and have not recieved I will keep on posting until I receive what I paid for. You had no problem in taking my money!!!!