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Chandre C
1 reviews | Active since Dec 2020
18 Sept 2023, 12:30
No response from my account manager!
We have been a customer of Vodacom for more than 20 years. A new accounts manager has been appointed to us to manage our business account but I have not been unable to get through to him. I have sent him numerous emails, Whatsapp messages and even tried calling him but have not received any response. I would really appreciate some sort of response as I would appreciate a new account manager for our business account!
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Vodacom's replyOfficial
18 Sept 2023, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2023, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team