1 reviews | Active since May 2012
No response from management
After mis-information and non-responses from the call centre, I managed to engage with a manager who promised to assist to properly restore a lost number. I've heard nothing further from him, and my efforts to reach him have been unsuccessful.
I would like a senior manager to call me to resolve this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Philip
As discussed this matter has been resolved.
Regards,
RJ
Best regards,
Hi Philip
As discussed this matter has been resolved.
Regards,
RJ
Best regards,