No response from cancellation department

Consultant advised I can cancel contract at no charge to me due to there being no signal at my premises and advised I would be contacted by the cancellations department.<br> <br> Almost 5 months later and still no word from cancellations department.<br> <br> http://hellopeter.com/vodacom/complaints/still-no-response-from-radio-planners-***<br> http://hellopeter.com/vodacom/complaints/no-reception-no-response-from-vodacom-***<br> http://hellopeter.com/vodacom/complaints/signal-issues-for-past-5-months-***<br> http://hellopeter.com/vodacom/complaints/still-no-response-from-these-aholes-***<br> http://hellopeter.com/vodacom/complaints/signal-issue-reported-no-response-from-vodacom-***