No Response for Upgrade

Item: Vodacom
Rating: 1
Author: Marius F

I've been trying to upgrade my data contract with Vodacom Online Upgrades, after eight attempts with no response from Vodacom Verifications, it would be easier just to cancel the contract.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

12 Jul 2018, 09:40

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply12 Jul 2018, 09:40

Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

Marius F's updateReviewer Update

12 Jul 2018, 17:48

Thank you for contacting me, it is just a pity it had to come to this before I got a response.

Marius F's update12 Jul 2018, 17:48

Reviewer Update

Thank you for contacting me, it is just a pity it had to come to this before I got a response.

Vodacom's replyOfficial

17 Jul 2018, 11:28

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic

Best regards,

Vodacom's reply17 Jul 2018, 11:28

Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic

Best regards,