mG
moses G
1 reviews | Active since Nov 2013
05 Feb 2015, 15:24
NO RESPONSE FOR OVER A MONTH
My wife and I are still waiting for proof of purchase for her cell phone. We are waiting for over a month with no response from Vodacom. What sort of service is this? Do you have too many clients that you cant get to all of them?
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Vodacom's replyOfficial
06 Feb 2015, 13:29Hello mgovender1976,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply06 Feb 2015, 13:29
Official
Hello mgovender1976,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team