NO RESPONSE EVEN AFTER ACKNOWLEDGEMENT OF COMPLAIN

Item: Vodacom
Rating: 1
Author: Krishnie W

I wrote 2 complaints regarding incorrect minutes allocated. Vodacom responded on 15 September 2021 that they would be contacting me. To date no courtesy of a response. They are supposed to be 1 of the top service providers.

kind regards

krishnie wilkin

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Oct 2021, 06:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Oct 2021, 06:56

Official