IJ
Ian J
1 reviews | Active since May 2021
02 Feb 2022, 11:07
No response
No response from Vodacom was received although they publicly reply on Hello Peter they responded. It is a computer generated reply promising that someone will contact me which never happens.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Feb 2022, 11:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2022, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IJ
Ian J's updateReviewer Update
02 Feb 2022, 12:56This is what you are saying but don't contact me. Please I need that your Legal department contact me.
IJ
Ian J's update02 Feb 2022, 12:56
Reviewer Update
This is what you are saying but don't contact me. Please I need that your Legal department contact me.
IJ
Ian J's updateReviewer Update
02 Feb 2022, 15:51Thank you. But this matter is dragging on for months. Please follow-up with me in 7 working days with confirmation what transpired in this matter.
IJ
Ian J's update02 Feb 2022, 15:51
Reviewer Update
Thank you. But this matter is dragging on for months. Please follow-up with me in 7 working days with confirmation what transpired in this matter.