No response. Bad customer assistance

<p>I had app**** for a contract phone online and got a text that vodacom wil call me after 24 hours - this was last week Wednesday. Today is tuesday and still no call? I then called Vodacom myself and a cheecky woman picked up the phone - I told her I wanted a contract phone, She didnt even wait for me to tell her I had app**** online and no call was recieved. She didnt even bother to ask what phone I wanted to check if there's stock or not. The 1st thing she said to me was "Oh? So do you have your employment details and bank account details on hand?" I said no, Because I did not have them on hand, I know them off by heard. She then said "Ok. Call back when you have the details on hand" </p> <p> </p> <p>Is that how Vodacom works? I'm already a prepaid user, I've been a prepaid user for years now and regardless of the fact that I buy 100mb of data in the morning, it will be finished after 30 minutes due to whatever reason vodacom overcharges it's users, I still wanted a contract phone as I feel its a cheaper option for me, rather than to buy data that will disappear within minutes!</p> <p> </p> <p>I did not like her tone and did not appreciate how she handled me on the phone, I felt like I was applying for government grant or something?</p> <p> </p> <p>Vodacom - I want a contract phone. Is it possible to get a contract phone? Or should I rather go to MTN or Cell C?</p>