JW
Jannie W
1 reviews | Active since Oct 2013
05 Nov 2015, 12:33
No response as promissed
The balance of minutes transferred to the following month is incorrect calculated according to the feedback received from Vodacom. They promissed to come back to me on the following day. Well, needless to say, today is 4 days later. Pathetic.
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Vodacom's replyOfficial
05 Nov 2015, 12:34Hello JanniedeWit,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 Nov 2015, 12:34
Official
Hello JanniedeWit,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team